1. Operator and scope

This Privacy Center is operated under the MULTIES brand from Kassel, Hesse, Germany. This general notice applies to the public pages available under apps.multies.net/privacy/. Each mobile application has a separate policy linked above that describes its specific features, SDKs, and data practices.

2. Website technical data

When you visit this website, the hosting and security infrastructure may automatically process technical connection data needed to deliver and protect the site. This may include your IP address, date and time of access, requested page, referring page, browser and device information, language, response status, and security or error logs.

This information is used to deliver the requested pages, maintain reliability, prevent abuse, investigate technical problems, and protect the website and its visitors.

3. Cookies and similar storage

The public Privacy Center is informational and does not require an account. The website platform, hosting provider, or security tools may use cookies or similar storage that are strictly necessary for page delivery, security, load balancing, language or accessibility settings, and basic site operation.

The Privacy Center is not intended to use behavioral advertising. If optional analytics, advertising, embedded media, or other non-essential technologies are introduced, this notice and any required consent mechanism will be updated accordingly.

4. Information you provide

If you contact MULTIES by email, we may receive your email address, message, and any information or files you voluntarily include. This information is used to answer your request, provide support, protect our services, and keep appropriate records of the communication.

Please do not send sensitive personal information unless it is necessary for your request.

5. Purposes and legal bases

Where the GDPR or similar law applies, technical website data may be processed based on legitimate interests in securely delivering, maintaining, and protecting the website. Contact information is processed to take steps you request, provide support, pursue legitimate interests in communication and recordkeeping, and comply with legal obligations. Consent will be requested where it is legally required for non-essential technologies.

6. Service providers and international transfers

Technical data may be processed by providers that support website hosting, content delivery, security, domain services, or email communication. These providers process information according to their contracts, privacy terms, and applicable law.

Providers may process information outside your country of residence. Where required, international transfers are supported by recognized safeguards such as adequacy decisions or approved contractual protections.

7. Retention

Website logs are retained only as long as reasonably necessary for delivery, security, troubleshooting, abuse prevention, and legal compliance, subject to the applicable provider’s settings and obligations. Contact correspondence is retained only as long as reasonably necessary to respond, maintain appropriate records, resolve disputes, prevent abuse, or meet legal obligations.

8. Security

MULTIES uses reasonable technical and organizational measures appropriate to the website and the information involved. The Privacy Center is provided over HTTPS. No method of electronic storage or transmission is completely secure, and absolute security cannot be guaranteed.

9. Your privacy rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection regarding personal data controlled by MULTIES, and to withdraw consent where consent is the legal basis. You may also have the right to lodge a complaint with a competent data protection authority.

To make a privacy request, email admin@multies.net. We may need information reasonably necessary to verify and process your request.

10. Children

This Privacy Center is a general informational website and is not directed to children. MULTIES does not knowingly request children to submit personal information through these pages. If you believe a child has sent personal information directly to MULTIES, contact us so the matter can be reviewed and appropriate action taken.

11. External links and policy changes

This website links to app-specific policies and may link to third-party websites. MULTIES is not responsible for third-party privacy practices, content, or security. Review the relevant third party’s policy before providing information.

This general notice may be updated when the website, providers, legal requirements, or data practices change. The updated date displayed at the top of the page will be revised when changes are published.

12. Contact